FAQ
What payments to you accept?
We accept Visa, Mastercard, Discover, and Amex
Do you accept money orders?
Yes. When sending a money order be sure to include the product name, and number, quantity, size, complete shipping information, and cost (product + shipping), please include a valid email incase we need to contact you for some reason.
Is your site secure?
Yes. We use the latest 128 bit SSL package.
How can I view info about the order I placed?
If you created an account, you can
log in to that and it will give you your order details.
What do the order status mean?
Order Received - you have placed the order
In Progress - we are processing the payment, validating the order, and preparing to ship.
Shipped - the order has shipped and you will have your package shortly.
How long does it normally take to recieve the order once placed?
Most orders take 2-4 business days to process and ship and about 3-5 business days for the shipment to be received. Most orders are completed within a 10 business day cycle.
Do you send out tracking info?
Yes. The day that we ship we add a tracking number that can be used the USPS.com website that tracks your order and will be viewable in the log in screen.
Where do you ship?
We ship to all location of the USA, Canada, most of Europe and Australia.
What if I don't see my country on your shipping option?
We only accept money orders as a form of payment from those locations.
If I need additional info about your products before ordering, where do I send the email?